JOHN KADOR

I look out across the faces, half Western, half Asian. I am giving my standard workshop on effective apology, and I feel proud that I’m...

In preparation for a recent talk on apology I gave in Ho Chi Minh City, Vietnam, I went through my book to pull out some statements that...

After working in Ho Chi Minh City (previously Saigon) for a month, I’m much more familiar with the business norms of Vietnam.  The main...

I get a lot of calls from recently retired CEOs or their agents. CEOs and other executives who retire today often want to write a book to...

If being a writer is a lonely occupation, consider the fate of the poor ghostwriter. Not only do ghostwriters toil alone, they don’t even...

Mug shot following Benjamin Golden’s attack on a Uber driver Benjamin Golden, the ex Taco Bell marketing manager, was all over the news...

Puzzles are different than problems. Problems have solutions that are usually obvious.  There’s nothing hidden. Puzzles are problems...

Is there any offense that’s so terrible that no apology can be its equal? Rabbi Barry Freundel leaves the D.C. Superior Court House in...

An unfortunate event on a Napa Valley Wine Train on August 22, 2015 led the CEO to issue an apology. Employees of the Wine Train kicked a...

My latest book just got published in China.  With the subject of investing and entrepreneurship so huge in China, I hope the book sells...