John Kador
Why Amy Cooper’s Central Park Incident Apology is Weak
On March 25, there was an altercation between a woman dog-walker and a bird-watching man in Central Park. Amy Cooper was walking her dog...
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John Kador
- Dec 14, 2017
Why Apologies Are More Effective Without Explanations
As the pace of apologies by business people responding to accusations of sexual misconduct accelerates, the apologies are not keeping up....
John Kador
- Apr 6, 2017
Is There Such a Thing as an Insincere Apology?
Let’s consider the question another way. Is there such a thing as an insincere waiter? An inattentive waiter, sure. An incompetent...
John Kador
- Mar 2, 2017
A Tale of Two Apologies
Recently two high profile companies experienced high-visibility failures. Travis Kalanick, the founder and CEO of the ride sharing firm...
John Kador
- Oct 8, 2016
Trump and the Dance of the Past Offense Apology
Most people have enough difficulty apologizing for their behavior in the moment. Apology becomes even more complicated when it comes to...
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